SMS Privacy Policy
Last Updated: October 1, 2026
Secure Access Services, LLC (“Secure Access Services,” “we,” “us,” or “our”) uses SMS text messaging to communicate with customers, employees, technicians, and other individuals regarding service inquiries, quotes, estimates, proposals, service requests, jobs, scheduling, technician arrival, job status, and related business communications.
Information We Collect
When you provide your mobile phone number or communicate with us by text message, we may collect your phone number, message content, communication history, and information related to your inquiry, quote, service request, or job.
How We Use Your Information
We use this information to:
- Send communications regarding service inquiries, quotes, estimates, proposals, service requests, jobs, scheduling, appointments, technician arrival, and job status;
- Communicate regarding services you have requested or inquired about, including questions and follow-up regarding quotes, estimates, and proposals;
- Respond to questions and messages; and
- Operate and administer our SMS communications.
We may use service providers, including communications and field-service software providers, as necessary to deliver and manage SMS communications.
We do not sell or share your SMS opt-in data, mobile information, or SMS consent with third parties or affiliates for marketing or promotional purposes.
SMS Communications
Message frequency varies depending on your service activity and communications with Secure Access Services. Message and data rates may apply.
You may opt out of SMS messages at any time by replying STOP. For assistance, reply HELP or contact us at (919) 773-8889 or info@secureaccessservices.com.
Contact Us
Questions regarding this policy may be directed to:
Secure Access Services, LLC
325 Slate Top Road
Clayton, NC 27520
(919) 773-8889
info@secureaccessservices.com